When a new advertising campaign is entered with Lee Enterprises, you may receive a Campaign Confirmation email. This email gives you a simple summary of the advertising associated with your campaign and provides an opportunity to review the details before or during fulfillment.
What is a Campaign Confirmation?
Your Campaign Confirmation is a record of the advertising campaign entered with Lee. It may include:
- Campaign Number – The unique reference number for your campaign.
- Campaign Dates – The overall start and end dates of the campaign.
- Customer PO or Reference – Purchase order or other reference information provided with the order.
- Campaign Total – The total value of the confirmed campaign.
- Products and Schedule – The individual advertising products included, along with applicable dates, quantities, rates, and amounts.
Individual products within the same campaign may have different run dates. Use the Products and Schedule section when you need to confirm when a specific product is scheduled.
Your Campaign Confirmation is not an invoice, statement, or request for payment. Billing information is provided separately.
Example:
Why am I receiving it?
Campaign Confirmations are designed to give you greater visibility into your advertising activity. They provide a clear record of what has been entered and make it easier to verify that your campaign reflects what you expected.
Your Campaign Number is especially important because it provides a common reference for your campaign as it moves through scheduling, fulfillment, and billing.
What action should I take?
In most cases, no action is required.
We recommend reviewing the confirmation when you receive it and checking:
- Campaign dates
- Products and services
- Product schedules
- PO or customer reference information
- Quantities and pricing
- Campaign total
If everything looks correct, simply retain the confirmation for your records.
If something appears incorrect or different from what you expected, contact your Lee representative as soon as possible.
Where do I go with questions?
The contact information for your Lee representative is included near the bottom of your Campaign Confirmation email.
When contacting Lee, please include your Campaign Number whenever possible. This helps us quickly locate the campaign and review your question.
As a quick reference: your Campaign Confirmation tells you what was ordered, your invoice tells you what was billed, and your monthly statement tells you the status of your overall account.